
STORE POLICIES
Re-Shipping for International Customers
Due to a recent increase in fraudulent purchases from international customers using U.S. re-shipping services, SaifrTCG reserves the right to cancel any order deemed at risk of fraudulent activity. If a purchase is canceled, a refund will be issued for the purchase amount minus the 5% payment processing fees.
If your order is being shipped to a known re-shipping service, SaifrTCG may request additional identifying information to verify the purchase if any of the following red flags are present:
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Multiple declined credit card charges.
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Mismatched names between the billing and shipping addresses.
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A suspicious or unfamiliar email address.
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Use of different credit cards across multiple orders.
This policy applies to new and returning customers. Returning customers may be requested this verification if payment details differ than previous orders.
If you intend to use a re-shipping service to purchase products, please be prepared to provide a photo showing the last four digits of the credit card used for the purchase, along with proof of possession. If your order is canceled due to a lack of timely response (within 3 days), and the transaction is later deemed legitimate, SaifrTCG will provide a coupon to allow you to repurchase your order.? You will have 3 days to provide the requested verification. If we do not receive the necessary documentation within this time frame, your order will be canceled and refunded. Please note that a cancellation fee will be deducted from your refund to cover processing costs, and the inventory will be released back to other customers.
Pre-Order Policy
When ordering a Pre-Order (or Back-Order item) on SaifrTCG, all other items in the cart will be shipped with the Pre-Order item. That means If a Pre-Order item ships in 1 month, you'll need to wait 1 month for all other items in the cart. If you want non-pre-order items shipped right away, please add them to a separate cart and check-out with a separate order. Orders cannot be partially fulfilled or partially cancelled.
Pre-Order and Back-Order purchases will be charged to your Card/PayPal immediately upon purchase. Orders can be cancelled before shipment but are subject to a 3% cancellation fee. This fee will be deducted from the refunded amount. This covers the non-refundable payment processing fee we are charged when the initial transaction is made.
Email Joey@SaifrTCG.com with the Subject line: "CANCEL ORDER #..."
Cancellation Policy
Cancellations can be requested prior to shipment but are subject to a 5% cancellation fee. This fee will be deducted from the refunded amount. This covers the non-refundable payment processing fee we are charged when the initial transaction is made.
Email Joey@SaifrTCG.com. with the Subject line: "CANCEL ORDER #..."
Return Policy
Due to the nature of sealed product in the TCG industry, we do not offer returns. That said, if something arrives damaged or not as described, send us an email at Joey@SaifrTCG.com.
Payment Methods
• Credit / Debit Cards
• PAYPAL
• Apple Pay