Yes, all our Pokémon and One Piece cards are 100% authentic and sourced directly from reputable suppliers in Japan. We guarantee that every product you receive from us is genuine and factory-sealed.

Our products are sourced directly from Japan, partnering with reliable and reputable suppliers to ensure authenticity and quality. These are not scalped products.

Yes, we sell both sealed booster boxes and individual booster packs. Check our website for availability and current listings. Cases can be requested by reaching out to Joey@saifrtcg.com for any produts.

At this time, we primarily focus on sealed products and booster packs. Occasionally, we may offer singles as part of special promotions or collections.

Please review our return and refund policy on our website for detailed information. In general, sealed products must remain unopened and in their original sealed condition to be eligible for a return or exchange.

Yes, all our products are factory sealed and handled with care to ensure they remain in mint condition. We package each order securely to prevent damage during transit.

We take quality control seriously by sourcing from trusted suppliers and inspecting products before shipping. Any issues or defects are addressed promptly to maintain high standards. If any defects are noticable on products sold, Joey@saifrtcg.com will reach out to alert buyers, and offer extra bonuses if acceptable.

You are welcome to reach out to us via email/social media with your request. While we cannot guarantee fast delivery from Japan, we will do our best to accommodate special inquiries.

Some products may include promotional cards or bonus items, especially if specified in the product description. Please read the item details carefully for information on any included extras.

Our product listings will soon include high-quality images that accurately represent the sealed items. If you would like more detailed photos, feel free to contact us.

We currently focus on Japanese One Piece and Pokemon TCG products. Please refer to product descriptions to confirm language details.

Yes, we often offer pre-orders for upcoming One Piece and Pokemon TCG sets. Keep an eye on our website and social media for announcements and availability.

We recommend using protective sleeves and card binders to maintain the condition of your cards. Proper storage in a cool, dry place is also essential to preserving their quality.

Do you offer international shipping? No, SaifrTCG does not offer international shipping at this time. We only ship within the United States. What if I use a third-party re-shipping service? If you choose to use an international re-shipping service based in the United States, SaifrTCG reserves the right to perform additional verification before shipping your order. This verification process may include, but is not limited to: Requesting photo ID validation Requesting photo validation of the credit cards used for the purchase. What happens if I do not complete the verification? You will have 3 days to provide the requested verification. If we do not receive the necessary documentation within this time frame, your order will be canceled and refunded. Please note that a cancellation fee will be deducted from your refund to cover costs associated with releasing the inventory back to other customers. Thank you for your understanding. Our primary goal is to ensure a safe and secure shopping experience for all our customers. If you have any questions, please feel free to reach out to our support team.

Orders are typically processed within 1-2 business days and shipping times depend on your location. Standard shipping within the US usually takes 3-7 business days.

A USPS Tracking Number will be provided for every order. All orders will receive a shipping confirmation email. If you do not receive one, please reach out!

USPS

Orders will be processed within 1-2 Business Days. If any delays are expected, we will reach out to let you know, and typically provide a little extra freebie for your patience!

Yes, we offer USPS Priority as an expedited shipping option.

If your order is delayed, please first check the tracking information provided in your shipping confirmation email. Occasionally, carriers experience delays that are beyond our control. If your package has not been updated for more than 5 business days or appears lost, please contact Joey@saifrtcg.com with your order number and tracking information. We will work with the carrier to resolve the issue and determine the status of your package. If the carrier confirms that the package is lost, we will issue a refund or replacement as per our shipping policy.

If your package is lost or damaged during transit, please contact Joey@saifrtcg.com as soon as possible. Make sure to provide your order number and any relevant tracking information. For damaged packages, please include photos of the damage, both to the packaging and the contents, when reaching out for support. We will assess the situation and work to resolve the issue promptly, whether it means replacing the item or issuing a refund.

SaifrTCG offers fast, secure shipping from Pennsylvania. Orders ship next business day with tracking and premium packaging. Standard Shipping (3–5 Days) 0–4.99 lbs: $7 5–9.99 lbs: $9 10–14.99 lbs: $18 15–19.99 lbs: $28 20+ lbs: $40 Expedited Shipping (1–3 Days) 0–4.99 lbs: $10 5–9.99 lbs: $16 10–14.99 lbs: $35 15–19.99 lbs: $45 20+ lbs: $55 Free Shipping Orders of $750 or more qualify for Free Shipping (applied automatically at checkout).

Yes! If you reach out to Joey@saifrtcg.com prior to shipping confirmation, we can absolutely update your shipping address.

Orders of $750 or more qualify for Free Shipping (applied automatically at checkout).

No, SaifrTCG is an online only store.

If you receive the wrong item, please contact Joey@saifrtcg.com within 48 hours of receiving your order. Make sure to include your order number, a brief description of the issue, and clear photos of the incorrect item and packaging. We will review your case and, once verified, provide you with a return shipping label to send the incorrect item back. Upon receipt of the returned item, we will promptly ship the correct product to you at no additional cost.

If your order is missing items, please reach out to Joey@saifrtcg.com within 48 hours of receiving your package. Be sure to include your order number, a brief description of the missing items, and any relevant photos of the package contents and packaging. We will investigate the issue and, once confirmed, will either send the missing items promptly or issue a refund according to our shipping policy. Thank you for your understanding. Our primary goal is to ensure a safe and secure shopping experience for all our customers. If you have any questions, please feel free to reach out to Joey@saifrtcg.com.

Yes, to combine multiple orders into one shipment, please contact Joey@Saifrtcg.com before you receive your Shipping Confirmation email. We will do our best to accommodate your request.

We highly recommend placing separate orders for pre-order items and in-stock items. If both are placed within the same order, the entire order will be held and shipped together at the time of the pre-order release. This helps reduce shipping costs and ensures that your order is processed efficiently. If you would like to receive in-stock items sooner, please place a separate order for them. SaifrTCG will not split orders once they are placed.

For every dollar spent on our website, you earn 1 Nakama Loyalty Bounty Point. These points can be redeemed for discounts on future purchases.

You can check your loyalty points balance by logging into your account and visiting the loyalty rewards section.